Thanks for the excellent service & good products supplied, please see a few pictures of completed floor attached as promissed.
Kind Regards Bill
Sean , the oak cladding is now covering the beams- It looks pretty(very) good.
Name: Mrs Hood
Comment: Thanks to all the staff who helped when I recently visited your yard. Unfailingly polite and informed about the stock available, you were all so patient! Thanks to Russell for his excellent customer service, even when he had to make two deliveries instead of one. As a lady I meet many people who won't respect my wishes or help me achieve my designer goals. Thank you so much for proving the exception.
Hi, on Friday we came over to you for a beam for our fireplace. We
> were so pleased with the service we got from your staff. They could
> not have been more helpful and fixed us up with the perfect beam for
> our fireplace. Thank you so much to all concerned and we will
> definitely recommend you to all our family and friends and we will
> return if we require anything else, thanks again,Anne & Paul
Just to confirm, the bricks arrived here safely yesterday. We were out but delivery was taken by our Builders.
I would like to thank you for personally selecting the 8 bricks you picked out for us - they are just what we need. Would you also say a big thank you to whoever packed them in the bubble wrap as they were totally protected for transit.
Can't quite believe how quick the collection/delivery was. I'm glad I didn't pay for 'next day delivery' now, as not sure they could have done the job any quicker anyway.
Many thanks, all the best wishes,
Dear Cawarden reclaim (and especially Sean),
I just wanted to make sure that I thanked you for the excellent service and commitment the team displayed in my recent purchase from you. I came to you originally for tiles, but had mentioned to Sean, when he took us round the yard, that an existing supplier had failed to deliver some very important pieces of seasoned oak that I needed for my project. The length and section I needed was not readily available from most sawmills I spoke to - and when Sean showed me that you had the wood available I was very happy.... He gave me a very clear and concise explanation of potential cost and how it could be a problem to cut what i wanted without wastage, but that he would do his best. Sean then said he could guarantee that the wood got to us by friday in order that I had no downtime on the project (so I was already impressed at this point).
On Friday, the tiles arrived, but for some reason the wood hadn't been loaded onto the lorry. Sean then personally delivered the pieces of timber the same day even though it probably played havoc with his schedule. I wanted to make sure that his stellar performance was recognised.
Please convey my thanks to Sean and Ian (who talked me through the tiles) for their help and great service.